TERMS AND CONDITIONS (SERVICE AGREEMENT)

This service agreement is made effective as of the date of signature, until Further Notice or Completion of Projects, by and between (Client) and Clare Rose Virtual Assistant.
In this agreement, the party who is contracting to receive services shall be referred to as “Client”, and the party who will be providing the services shall be referred to as “Clare Rose Virtual Assistant”.
This agreement is in place to protect the interests of the client and Clare Rose Virtual Assistant, ensuring a fair and productive working relationship.
Should you have any questions about this agreement, please contact Clare Rose at clare@clarerose.co.nz
The client desires to have services provided by Clare Rose Virtual Assistant, therefore, the parties agree as follows:

DESCRIPTION OF SERVICES

Clare Rose will provide services listed on this website.
PAYMENT TERMS AND CONDITIONS
The hourly rate is $55 NZD + GST depending on the work you require.
• Work will be charged at an hourly rate and invoiced at the end of the project.
• A custom package can be created for repeat business or a recurring block of hours.
• Time will be tracked so that you are charged accurately and to the minute.
• Payment will be made in $NZD by bank transfer (preferred method).
• Invoices are to be settled within 7 days from the date of the invoice.
• Invoices will show a breakdown of material costs and chargeable expenses including large print jobs, postage, and couriers.

The Client and Clare Rose Virtual Assistant may agree an alternative rate for tasks and projects in addition to this initial agreement, by which an agreed estimate will be required.
Payment must be made as per the terms agreed upon acceptance of a written quote by Clare Rose Virtual Assistant.
Upon termination of this agreement, no further additional charges will be incurred, however, Clare Rose Virtual Assistant shall still be entitled to payments for any period or partial periods that occurred prior to the date of termination and for which Clare Rose Virtual Assistant has not yet been paid.

RELATIONSHIP OF PARTIES

It is understood by the parties involved that Clare Rose Virtual Assistant is an Independent Contractor with respect to the Client, and not an employee of the Client. The Client will not provide fringe benefits, including health insurance benefits, paid vacation, or any other employee benefit for the Clare Rose Virtual Assistant. Clare Rose Virtual Assistant is also responsible for her own taxes and other withholdings.
Clare Rose Virtual Assistant plans and schedules client projects and work to mutually agreed deadlines.

CONFIDENTIALITY

Whilst every care is made to ensure all documentation is scanned against virus infections, clients are advised to make sure they are fully protected by running their own anti-virus software.
Privacy – is acknowledged and respected. Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.
Any other information or project work, including notes and files, which may be valuable assets of the Client, are stored on a secure server, and are accessible only by Clare Rose Virtual Assistant.

CONFIDENTIALITY AFTER TERMINATION

The confidentiality provisions of this agreement shall remain in full force and effect after the termination of this agreement.

RETURN OF RECORDS

Upon termination of this agreement, Clare Rose Virtual Assistant shall deliver all records, notes, data, memoranda, models and equipment of any nature that are in her control. Back-up copies of Client’s files are kept for a period of two years only. After that time, they will be deleted.